FAQ | ARKHÉ Agency
Marketing, Sales and AI Automation in Quebec

ARKHÉ is a Quebec-based agency specialized in sales, marketing and AI-driven automation. We are based in Quebec and primarily work with Quebec companies that want to generate more revenue, automate their operations and build growth systems that keep working over the long term. Unlike most agencies, our founders were agency clients themselves: they know exactly what works and what just runs up the bill.

ARKHÉ is a Quebec-based agency working with companies across the entire province: Quebec City, Montreal, Lévis, Sherbrooke, Trois-Rivières, Saguenay and the regions. Most of our engagements are delivered remotely, so your location in Quebec is never a barrier. We work in French and English, with a deep understanding of the Quebec market.

Three fundamental differences. First, we build systems, not just campaigns. What we create keeps working long after the engagement ends. Second, our founders were personally in the same seat you are today: they invested in agencies, got burned, and reverse-engineered what actually drives results. Third, at ARKHÉ, the quoted price is the final price. No hidden extras, no surprises on the invoice.

French is our primary language and the one in which we deliver most of our Quebec engagements: reports, communications, deliverables and systems. We are fully bilingual, so if you need an English or bilingual engagement, we can deliver everything in English as well.

ARKHÉ offers three service families to Quebec companies: (1) Sales and lead generation: B2B prospecting, sales sequences, business development and closing; (2) Strategic marketing: growth strategy, branding, SEO, content, paid advertising (Meta Ads, Google Ads) and communications; (3) AI automation: intelligent workflows, process automation, CRM integrations, automated customer journeys and custom dashboards.

Yes. It's one of the services Quebec SMBs ask for most. We design custom automation systems that take care of the repetitive tasks inside your business: lead follow-ups, customer nurturing, CRM updates, targeted email sends, weekly reports. These systems keep working while you focus on what you do best.

Yes. Customer generation is at the core of what we do. We build prospecting systems that combine targeted outreach (email, LinkedIn), automated follow-ups and content strategy to create a predictable pipeline of qualified buyers. We don't sell clicks or impressions. We deliver conversations with potential customers.

Yes. We manage ad campaigns on Meta (Facebook and Instagram), Google Ads and LinkedIn Ads for Quebec companies. We work with ROI targets defined up front, transparent reporting every cycle, and we don't use the “percentage of ad spend” model that rewards agencies instead of your results.

Yes. Our co-founder specializes in visual identity and graphic design. We help Quebec companies create or reposition their brand: logo, visual guidelines, communication templates and a consistent visual identity across every channel.

Our co-founder is an expert in consumer behavior strategy. He digs deep to find the brand identity that truly speaks to your customers and delivers his findings as concrete, actionable deliverables. This expertise complements our branding services to deliver a brand that is not only visually compelling, but that actually converts.

Yes. We offer SEO services tailored to the French-speaking Quebec market. That includes technical optimization, French keyword strategy, SEO content production, local SEO for your city and region, and online authority building. We understand the specific search behavior of Quebec consumers.

Yes. We integrate and automate the CRMs most used in Quebec, including HubSpot, Pipedrive, Monday, Salesforce, Notion and others, to eliminate manual data entry and missed follow-ups. Your CRM updates itself automatically from your forms, emails, calls and social interactions.

Yes, and it's a rare expertise that few agencies possess. Beyond marketing, we support Quebec companies looking to break into new markets: establishing a direct sales or distributor network in the United States (with or without 3PL logistics), and building a distribution network elsewhere in the world. With Quebec SMBs currently diversifying their markets beyond the United States, now is exactly the right time to structure your expansion. Whether your ambition is the rest of Canada, the U.S. market or international markets, we bring concrete experience to the table.

In Quebec, monthly retainers for a marketing agency typically range from CAD $1,500 to $8,000/month depending on the level of service. One-off engagements (audits, sprints, automation builds) usually sit between CAD $2,500 and $15,000. At ARKHÉ, one-off engagements start at CAD $3,000 and retainers start at CAD $2,500/month. You always have a fixed price before we start. No surprises.

Our one-off engagements start at CAD $3,000. Our monthly retainers start at CAD $2,500/month for a focused scope. Our offers are built for Quebec SMBs who want measurable results without paying for the overhead of a large agency that hands your account to an intern.

No. The price agreed up front is the final price. We don't deliberately underprice to win the contract and then drip-bill extras once you're locked in. It's unfortunately common in the industry, and exactly what our founders experienced as clients before starting ARKHÉ. With us, scope is defined in writing before we start, and nothing out of scope is executed without your prior written approval.

The main cause of budget overruns is poorly defined scope at the start, whether deliberate or careless. To avoid it: insist on a detailed written description of what is and isn't included. Demand a fixed price, not a ballpark estimate. Make sure there is a clear clause about how out-of-scope work is handled. At ARKHÉ, all three are part of every proposal, no exceptions.

Because our founders lived exactly what you're describing. They invested significant amounts with Quebec agencies, got visually impressive reports that were empty on actual results, and ended up reverse-engineering everything to understand what really drives ROI. ARKHÉ was built around what we wished we had found as clients: total pricing transparency, actionable performance metrics, founders involved in every account, and systems that keep working after the contract ends.

At the start of every engagement we define together the metrics that actually matter to your business: qualified leads generated, conversion rate, influenced revenue, cost per acquisition, time saved. We produce custom reports, clear and actionable, instead of generic dashboards full of vanity metrics. Every cycle, you know exactly what your investment delivered.

Both are available. Our one-off engagements (strategic audit, automation build, growth sprint) are fixed-duration with no obligation to continue. Our monthly retainers run on 3-month renewable cycles with goals defined at every cycle. We don't lock you into a one-year contract to keep you captive.

Four steps: (1) Free 30-minute discovery call: we ask the real questions about your challenges and goals; (2) Custom proposal within 48 hours: scope, deliverables and fixed price clearly defined; (3) Structured onboarding: tool access, kickoff meeting, work begins; (4) Delivery and follow-up: clear, accessible reports at every stage, with a direct point of contact for your questions. You see progress in real time, without having to chase us.

It depends on the service. For lead generation and paid advertising, the first qualified conversations typically arrive in 2–4 weeks. For AI automations, efficiency gains show up as soon as the system goes live, often within the first week. For SEO and content, organic results show up between 3 and 6 months. We're honest about these timelines up front, even when it isn't what you want to hear.

Yes, 100%. Every asset produced during your engagement: content, designs, automations, systems, contact lists, reports belongs entirely to you. ARKHÉ retains no rights over anything created for you.

It's the use of intelligent software to automatically perform the repetitive tasks that eat your team's time: send the right follow-up email at the right moment, qualify a lead based on their behavior on your site, update your CRM after every call, generate a sales report every Monday morning, or automatically reactivate an inactive customer. That's hours recovered every week, without additional hiring.

Mainly Make (formerly Integromat), n8n, Zapier, Clay, HubSpot and the APIs of major language models like OpenAI and Anthropic. The tool we choose always depends on your specific situation, what you already have in place and your budget, not on what generates the most commission for the agency.

No. Quebec SMBs are actually the companies that benefit most from AI automation, because they have less human bandwidth to waste on repetitive tasks. If you have a team of 3 to 50 people and processes that repeat every week, you're exactly the profile that gets the most value from a well-built system.

No, and that's not the goal. Automation takes over what is repetitive, predictable and time-consuming, so your employees can focus on what requires creativity, judgment and human relationships. In practice, teams that adopt automation become more productive and more satisfied with their work, not smaller.

For a simple workflow (e.g. automatic follow-up of unanswered leads), plan for 1–2 weeks. For a more complete system (e.g. CRM integration + email sequences + reporting dashboard), plan for 3–6 weeks. We always prioritize the automations that pay for themselves the fastest, so you see concrete ROI before the end of the first engagement.

Three reasons. One: at ARKHÉ, the founders stay involved in your account from start to finish. You won't be handed off to a junior account manager after signing. Two: we've been in your shoes as clients. We know exactly what frustrates agency clients and we built ARKHÉ to fix those specific problems. Three: our prices are fixed and our scopes are written. No lowball estimate to win the deal, no extras piling up afterward.

Yes. We share case studies and references on the discovery call, tailored to your industry and your specific challenges. We present concrete and measurable results: leads generated, influenced revenue, hours saved per week, not just logos on a homepage with no context.

Yes. All of our data collection and processing practices comply with Law 25 (the Act to modernize legislative provisions as regards the protection of personal information). We also support you in bringing your own marketing tools, CRM and forms into compliance with Law 25 requirements.

Book a free 30-minute discovery call through our site. No sales pitch disguised as a consultation: a real conversation about your challenges. We send you a custom proposal within 48 hours of the call. No commitment until you've seen the numbers.

Yes. Our first 30-minute call is entirely free and with no obligation. You leave with at least two or three concrete ideas you can apply to your situation immediately, even if you never become a client. It's our way of demonstrating value before asking for anything.